Rockwin Casino Cookies Policy
This Cookies Policy explains how Rockwin Casino uses cookies and similar technologies when you visit our website from Australia or elsewhere. It describes what these technologies do, why they are used, and the choices available to you to manage them.
Cookies help us keep the site working properly, remember your preferences, and understand how the website is used so we can improve the player experience. Some cookies are set by Rockwin Casino, while others may be placed by trusted third parties that provide analytics, advertising, or security services.
What Cookies Are
Cookies are small text files placed on your device (such as a computer, smartphone, or tablet) when you visit a website. They allow the site to recognise your device and store certain information about your visit, such as your preferences or actions.
Cookies are widely used across online services. They do not typically identify you by name, but they may store or enable access to identifiers that can be linked to your browser or device. Rockwin Casino uses cookies to support core site functionality, improve performance, and help personalise content where appropriate.
In addition to cookies, we may use similar technologies such as pixels (small image files that can record when a page or email is opened) and local storage (browser-based storage) to achieve similar purposes. For simplicity, this policy refers to these as cookies unless stated otherwise.
Types of Cookies
Cookies can be grouped in several ways. Understanding these categories can help you make informed choices.
- Session cookies - temporary cookies that are deleted when you close your browser. They support functions like maintaining your session as you move between pages.
- Persistent cookies - remain on your device for a set period or until deleted. They help remember preferences and support features across visits.
- First-party cookies - set by Rockwin Casino to enable site features and improve usability.
- Third-party cookies - set by external providers whose services may appear on, integrate with, or support our website (for example, analytics or marketing tools).
- Purpose-based categories - essential, performance, functional, and marketing cookies, described below.
Not all cookies are used on every page. The cookies you encounter may vary depending on which parts of the Rockwin Casino website you use and whether you are logged in.
Essential Cookies
Essential cookies are necessary for the website to function securely and reliably. They support features you request and enable services that cannot be switched off without impacting site operation.
Rockwin Casino may use essential cookies to:
- Enable basic site navigation and page loading.
- Maintain security controls and help detect suspicious activity.
- Support account access and session continuity, such as keeping you logged in during your visit.
- Remember your cookie preferences where a consent tool is provided.
- Support payment and transaction flows where applicable, including fraud and integrity checks.
Because these cookies are required for core site functionality, blocking them may cause parts of the website to stop working correctly or become unavailable.
Performance Cookies
Performance cookies help us understand how visitors use the Rockwin Casino website. They enable measurement of traffic sources, page popularity, and how users navigate through the site. This information is used to improve performance, fix issues, and enhance overall usability.
These cookies typically collect aggregated or statistical information, such as:
- The pages you visit and how long you spend on them.
- Whether you encounter errors or broken pages.
- How you reached the website (for example, from a search engine or a referral link).
- How different site features perform across devices and browsers.
Where performance tools involve third-party providers, they may set identifiers to measure usage patterns. We aim to use performance data to improve the site rather than to directly identify individual players.
Functional Cookies
Functional cookies support enhanced features and personalisation. They are used to remember choices you make and provide a more convenient, consistent experience when you return to the Rockwin Casino website.
Functional cookies may be used to:
- Remember your preferences, such as language and display settings (where available).
- Store certain gameplay or interface preferences to reduce repetitive inputs.
- Enable customer experience features, such as maintaining selections or user interface state during navigation.
- Support live chat or help widgets where enabled on the site.
If you disable functional cookies, some personalised features may not work as intended, and you may need to re-enter preferences more often.
Marketing Cookies
Marketing cookies (sometimes called targeting cookies) may be used to deliver advertising and promotional messages that are more relevant to your interests, to limit how often you see an ad, and to measure the effectiveness of campaigns.
Rockwin Casino may use marketing cookies to:
- Measure conversions and promotional performance (for example, whether a campaign led to a visit or account registration).
- Help manage affiliate tracking where you access the site via a referral link.
- Support advertising delivery and reporting, including frequency capping.
- Build audiences for marketing purposes based on browsing behaviour on our site, where supported by your settings.
Marketing cookies are often third-party cookies. Those third parties may combine information from multiple websites or apps over time. If you prefer not to receive tailored advertising based on your browsing behaviour, you can restrict marketing cookies using the options described below.
Managing Cookies
You have choices about how cookies are used on your device. The most appropriate option depends on whether you want to block all cookies, allow only essential cookies, or manage cookies on a case-by-case basis.
- Cookie preference tools - where Rockwin Casino provides a cookie banner or settings panel, you can use it to accept or reject non-essential categories. Essential cookies are generally required for site operation.
- Browser settings - most browsers let you view, delete, or block cookies. You can typically also set rules for specific sites. Check your browser help documentation for instructions.
- Private browsing - private or incognito modes may limit persistent cookie storage, but they do not necessarily block all tracking technologies.
- Device controls - on mobile devices, you may be able to limit ad tracking or reset advertising identifiers through your operating system settings.
- Deleting cookies - if you delete cookies, preferences stored in those cookies may be removed. You may need to reselect settings or re-enter information on your next visit.
Please note that restricting cookies can affect site functionality. For example, you may experience issues with logging in, maintaining a session, or saving preferences. If you encounter problems after changing cookie settings, consider re-enabling cookies or allowing the categories required for the feature you are trying to use.
If you have questions about cookie controls on Rockwin Casino, you can contact our support team at [email protected].
Third-Party Cookies
Some cookies on the Rockwin Casino website may be set by third parties. This can happen when we use third-party services to help deliver content, analyse site usage, prevent fraud, serve advertisements, or provide embedded functionality.
Common examples of third-party cookie scenarios include:
- Analytics providers that help us understand visitor behaviour and website performance.
- Advertising and measurement partners that deliver and report on marketing campaigns.
- Affiliate and referral tracking technologies that record when a player arrives via a partner link.
- Security services that help detect automated traffic, protect accounts, and reduce abuse.
Third-party cookies are governed by the third party’s own policies and settings, which may change over time. Rockwin Casino does not control how third parties use the data they collect through their cookies, but we aim to work with providers that support reasonable privacy and security practices and that allow cookie choices where possible.
If you choose to disable third-party cookies through your browser settings, some third-party services may not work properly, and certain features (such as embedded tools or campaign measurement) may be limited.
Policy Updates
Rockwin Casino may update this Cookies Policy from time to time to reflect changes to our website, technology, or operational practices. When updates are made, we will revise the content of this page to keep it accurate and clear.
We encourage you to review this policy periodically, especially if you regularly use the website. Your continued use of Rockwin Casino after a policy update indicates that you have had the opportunity to review the revised information and cookie options available to you.
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